Harry Hummel and Haley Driscoll quoted in Healthcare Design article, "Minding the Store"
Retail clinics are flourishing as a convenient and cost-effective way to deliver basic medical services, putting designers in the position of balancing healthcare best practices with shopper-friendly aesthetics.
GONE IS THE WEEKEND AND after-hours panic when an ear infection or strep throat sets in, and the physician's office has long been closed. Now, instead of counting down the hours until the next morning, folks are hopping over to the closest shopping plaza to check in at a retail clinic.
More than 1,350 retail clinics can be found in drugstore and retail settings nationwide, and the country's largest retail clinic chain, CVS Caremark MinuteClinic, plans to add 100 new clinics every year for the next few years. "The right care, at the right time, at the right price: This is what's driving the convenient care industry," says Stephen R. Lazzari, director, FastCare Retail Health Clinics (Green Bay, Wis.). "With a primary care physician shortage surfacing and the attractive price point of about $65 per visit, convenient care clinics will flourish." With patients rating convenience and accessibility as the major factors driving that decision to visit a retail clinic, 44% of clinic visits are taking place on the weekends and weekday evenings, according to the Convenient Care Association.
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